Operations Management Assignment
In this assignment describe and analyse an operation (service, manufacturing or combination) with which you are familiar, for example: a shop, restaurant, transport system, doctor’s surgery are possible examples. If you are unsure, please discuss this with your tutor who will give some guidance on your choice of organisation/case study. Your assignment should address the following questions:
1. How the different inventories and/or assets of the organisation currently are managed? Explain why this might be good, bad, indifferent or a combination of these. (15)
2. Draw a detailed Operational Delivery Process for your organisation/case. (15)
3. From the illustration in point 2, indicate where the organisation’s delivery system may fail to meet its performance objectives. Provide a discussion to clearly demonstrate your understanding why each performance objective is not being met. (30)
4. Discuss how one lean approach (theory or technique or tool) could be utilised by your organisation/case in an attempt to improve meeting its performance objectives discussed in point 3. Provide a discussion to clearly demonstrate why you think the lean approach could aid each performance objective being met. (30)
5. Draw two key conclusions from your work that you think are significant findings in helping your organisation/case improve its Operational Delivery Process. (10)